Smart Operations Management Technology History

The Smart Operations Management (SmartOpsMgt™) company and the SmartOps24x7™ real-time intelligent agent software platform,  are the result of a long history of technological evolution, with Dr. Peter Green as technical director and systems architect.

This project started with the venture-backed development of an early AI based supercomputer, which led to the funding of a project at MIT by DARPA to develop distributed real-time AI methods, based on using a network to computers to acoustically track airborne vehicles in a noisy battlefield environment.

This was followed by the development of the Activation Framework real-time intelligent-agent based-software platform at WPI, which was funded by the US Air Force research lab and NASA. Here the primary focus was on the simulation of air-battles and developing real-time Artificial Intelligence (AI) methods to give real-time advice to pilots operating in a hostile and rapidly changing environment.

The Real-Time Intelligent Systems (RTIS) corporation was spun out of WPI and for a decade acted as a defense contractor supporting a variety of US defense department initiatives, primarily in the area the application of Activation Framework.

With a major downturn in defense spending, around Y2K (year 2000)  RTIS was renamed BellHawk Systems Corporation (BSC) and changed its focus to industrial applications of intelligent agent and real-time AI technology.

This software used many of the lessons learned from the Activation Framework project and was successfully installed by BSC to solve operations management problems in a wide variety of industrial organizations for over a decade, until the financial crisis of 2008, when development was taken over by Milramco LLC.

Milramco was founded by Dr. Peter Green to start a project named Tau Adaptor to develop a new version of the intelligent agent software, based on using a network of Windows based computers connected over the internet, with a focus on using web-browser and web-server interfaces.

The outcome of this project was a new intelligent-agent based software platform named MilramX™.

Under license from Milramco, MilramX is sold today, throughout the continental USA by Knarrtek Inc., which is a systems integrator with a primary emphasis on selling industrial data collection and smart operations management systems to mid-sized industrial enterprises. In this role, KnarrTek acts primarily a systems integrator providing complete turnkey data collection systems, with software, services, equipment and supplies. As a result, KnarrTek has a significant number of happy customers using MilramX.

Smart Operations Management LLC (SmartOps™) was recently founded to offer a special version of MilramX, named SmartOps24x7™ configured to be suitable for use by third party systems integrators and the IT departments of large corporations, as well as on an OEM basis for incorporation in the software products, such as ERP systems, offered by other vendors.

SmartOps24x7 was named for its intelligent agents which run 24x7 to autonomously carry out smart operations management tasks.

SmartOps welcomes licensing inquiries from solution integrators and large organizations with their own IT departments.