Smart Operations Management Database

At the core of SmartOps24x7 is the SmartOps Operations Management Database which is the repository for the status and history of all the orders and operations tracking data for all the sites. This database is into which intelligent agent processes (IAPs) deposit their information and from which they are able to retrieve data to send to other systems.

The Operations Management Database contains data such as:

• Customer, Purchase, Receiving, Movement, Work, Picking, packing and Shipping Orders.
• Inventory and Work-in-Process data
• History of materials ordered, received, moved, consumed, produced, picked, packed, and shipped.
• Customers, suppliers and their addresses
• Internal and vendor part numbers, BOMs

WIPtracker systems can store data into this database and retrieve data from this interface using a secure, encrypted, store and forward communications through the SmartOps24x7 SOAP/XML web services interface.

Intelligent agents can exchange data with external systems through the web-services interfaces of these systems. Alternately external systems can exchange data with the DEX database through SmartOps24x7's web-services interface.

The SmartOps database is also used by business intelligence and Artificial Intelligence applications directly or through the SmartOps24x7 web services interfaces to provide interactive decision support to operations managers and their assistants.

While this database contains a standard and well-documented set of tables, they are extendable through the use of user-defined parameters for specific applications.

Please click here to learn How the Operations Management Database plays a critical role in order processing.